Privacy Policy

1. Introduction

ZincLabs ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services, including AI agent development, process automation, intelligent analytics, and systems integration.

2. Information We Collect

We collect information that you voluntarily provide to us, including:

• —Contact Details: Name, email address, phone number, and company name when you schedule a consultation through Calendly or contact us directly.
• —Project Information: Details about your business processes, technical requirements, and automation goals shared during consultations.
• —Usage Data: Basic analytics such as pages visited, time on site, and referral source to help us improve our website experience.

3. How We Use Your Information

We use the information we collect to:

• —Respond to your inquiries and schedule consultations.
• —Scope, plan, and deliver our AI automation and engineering services.
• —Improve our website, services, and overall user experience.
• —Comply with legal obligations and protect our rights.

4. Third-Party Services

We use Calendly for appointment scheduling. When you book a consultation, your information is processed according to Calendly's Privacy Policy. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Project-related data is retained for the duration of our engagement and a reasonable period thereafter for support and record-keeping.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at admin@zinclabs.online. We will respond to your request within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@zinclabs.online.